Need assistance with Scandinavian Airlines? Whether you're changing a flight, managing a booking issue, or seeking general support, speaking with a live agent is the fastest and most effective way to get help. This guide outlines every way to reach Scandinavian Airlines customer service and the best times to contact them, including their 24/7 hotline: 1-888-829-1117.
Phone Number: 1-888-829-1117
Scandinavian Airlines offers 24/7 customer support. This is ideal for urgent issues like flight changes, cancellations, or delays. Have your booking reference, EuroBonus number, and travel details ready for faster assistance.
If you prefer not to wait on hold, live chat is an excellent alternative. Go to the official Scandinavian Airlines website or app, navigate to “Help” or “Contact Us,” and start a chat session.
Best For: Quick questions, baggage allowances, seat selections, or minor booking adjustments.
For non-urgent matters, emailing Scandinavian Airlines is recommended. Use their online contact form or the official support email.
Best For: Refund requests, complaints, or sending documents like medical certificates. Replies typically arrive within a few business days.
Scandinavian Airlines is responsive on platforms like Twitter and Facebook Messenger. Social media is a great option for feedback or quick answers.
Where: Twitter (@SAS), Facebook Messenger
Need immediate help at the airport? Visit the SAS service desk near check-in counters or boarding gates at major airports.
Best For: Baggage issues, missed connections, rebooking, or in-person travel support.
The FlySAS app allows you to manage bookings, request support, chat with an agent, or track your flight. Great for travelers on the go.
Best For: Check-in, notifications, quick support, and schedule updates.
In some regions, SAS offers customer support via WhatsApp. Check the SAS website for local WhatsApp contact info.
Best For: International travelers, or when you have limited phone service but access to Wi-Fi.
Call 1-888-829-1117 and follow the voice prompts to access flight status, baggage details, and other services without speaking to an agent.
Best For: Simple requests and travel updates when agents are unavailable.
If you prefer not to wait on hold, use the callback feature on the website or app. Enter your phone number and details, and an agent will call you back.
Best For: Busy travelers or those needing help at a specific time.
SAS offers dedicated support numbers by country. Visit their official “Contact Us” page, select your country, and call the listed number.
Best For: Local language support and region-specific assistance while traveling abroad.
SAS provides special support for passengers with disabilities or medical conditions. Call their accessibility line or request help via the website.
Best For: Wheelchair assistance, service animals, medical support, or special accommodations.
Many common issues can be resolved through the SAS website. Use the booking management tools, read travel advisories, and access the FAQ section.
Best For: Self-service solutions, minor changes, and quick information.